Sunday, August 26, 2018

Lync 2013 conferences when using Outlook Join Launcher with Lync 2010 Coexistence

Lync 2013 conferences when using Outlook Join Launcher with Lync 2010 Coexistence


During the coexistence period between Lync 2010 and Lync 2013 an error occurs when a Lync user tries to join a Lync 2013 hosted conference.


Also on the Lync 2013 Server a Lync Event error LS User Services 30988 is logged.


This is resolved by editing the Web.config files in Lync 2010 and Lync 2013 adding the following key:
  1. <add key="disableConferenceKeyVerification" value="true" />
  2.  <add key="disableRedirectionToHomePool" value="false" />
that key needs to be added to the following files on the Lync 2010/2013 Front-End Servers:

C:Program FilesMicrosoft Lync Server 2010Web ComponentsJoin LauncherIntweb.config
C:Program FilesMicrosoft Lync Server 2010Web ComponentsJoin LauncherExtweb.config

After applying the change and perform IISRESET, the Lync 2010 and 2013 servers.




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